Management

Fred Hill - CEO

As a life-long resident of Monroe, Fred Hill was born into his career through the family business. Home Appliance & TV was started by his father, in 1953. Fred became the owner and CEO of the company in 1971.  After undergoing several name and location changes the company eventually became Skent N Dent Appliance Outlet. Skent N Dent is still owned and operated by Fred and his family with their focus on bringing customers affordable, quality products with nothing less than exceptional customer service.

Pam Hill - President

Pam Hill, Fred’s wife, is co-owner of Skent N Dent Appliance Outlet.  Pam was born and raised in Monroe, and she has assisted Fred with all of the businesses.  Together, they have raised three children. After the kids were grown, Pam decided to try something different and started working at a local TV station, KNOE, where she spent 21 years. After retiring from KNOE, Pam once again returned to the business and now assists Fred with some of the day to day operations. She also enjoys spending time with their 9 grandchildren and 6 great grandchildren along with being an active volunteer in the community.

Stevie Hill – Vice President and General Manager of All Operations

Stevie Hill, Pam & Fred's youngest son, is also a co-owner, and he started working in the business as a teenager doing odd jobs and delivering appliances. After high school, Stevie moved to Missouri to attend college pursuing a degree in Hotel and Restaurant Hospitality. Stevie returned home in 1998, and he became an intricate part of the family business once again. As co-owner, Stevie oversees all aspects of their different businesses, but his primary focus is on their rental properties, which consists of apartment complexes and houses in the Monroe/West Monroe area.

Devin Hill - Shreveport Manager

Devin Hill is the oldest grandson of Pam and Fred and has been with the business since he was in his teens. Devin started out at the bottom of the business sweeping floors and delivering appliances. Over the years, he has become very knowledgeable in all aspects of the business and is now a co-owner, but his primary focus is with Skent N Dent Appliance Outlet Shreveport. Our Shreveport location opened in the fall of 2013 and has grown tremendously, so much so, we purchased a new, larger location in the spring of 2018.

Kelly Hill - Chief Financial Officer

Kelly Hill, Stevie’s wife, is co-owner of Skent N Dent. She has been with the company for a short time and is quickly learning all aspects of the appliance, service and rental businesses. She is involved in the day to day operations of Skent N Dent as well as the rental properties. She has over 25 years of experience in Accounting and is very aware of how this business is run. In her spare time, Kelly loves spending time with her and Stevie’s three children.

Jeff Patterson - SND Manager

Jeff is the manager of Skent N Dent Appliance Outlet and was an intricate part of its opening.  He has been in the appliance industry for more than 35 years and is very knowledgeable.  He is responsible for ordering, pricing and selling all appliances, for both our Monroe and Shreveport locations.  He can answer any questions you may have about our Skent N Dent appliances.

William Dickens - General Manager of Home Appliance Parts & Service and Skent N Dent

William is the General Manager and has been in the appliance industry for over 21 years.  He has been with Skent N Dent since their first anniversary and is extremely knowledgeable on all the brands we carry.  William oversees a lot of the day to day operations and is responsible for over 30 employees.  He can also be found on the sales floor assisting customers in finding the perfect appliances to fit their needs.