Office Workers

Sandra Trichell, Office Manager

Sandra is the Skent N’ Dent office manager and assistant manager to William.  She has been with the company for over 20 years and is responsible for accounts receivable, as well as many other accounting aspects.  She is very knowledgeable off all positions and is able to fill in for others when they have to miss.

Dorothy Ellard, Warranty Manager

Dorothy has been with Skent N’ Dent since 2009.  She closes out our service tickets and handles all warranty paperwork.

Patience Coon, Service Manager

Patience joined our team in 2018.  She oversees our service technicians, setting their daily schedules and routes.  You will likely speak with her if you call Home Appliance Service with any appliance issue.

Steve Norris, CSR

Steve has been with Skent N’ Dent since 2009.  He works with warranty companies to get approval for service work needed.  Steve also works in sales, greeting and assisting Skent N Dent customers with their purchases.  He has the ability to work in most aspects of the company and often fills in for other employees when they must miss.

Tom Sanders, CSR

Tom has been with our company since 2015.   He helps in coordinating our service calls, with the technicians who perform the service, as well as with the customer.

Bill Blackwell, IT

Bill is Skent N’ Dent’s in-house IT expert. If it has anything to do with a computer, Bill can fix it, install it, or program it! Bill has been with our company since 2005.